622 Court Street 
Jacksonville , NC 28540
910-546-5790
SALON POLICIES
New Clients
Prior to booking an appointment, please book a consultation, Or send us a text with current hair pictures, your hair goals, and a history of your hair dating two years back.
*If you book a consultation and do not show up for your consultation appointment, you will be charged a $20 fee*

Late Clients
If you are 10 minutes late to your HAIR or SPA appointment, you will be charged at $10 late fee (if you are late for 2 consecutive appointments). If you are more than 20 minutes late for your appointment, you will be asked to reschedule and will be charged for 50% of the service you were booked for.
We understand that sometimes traffic happens, and so does life, but we do our best to be on time to service you, and we appreciate the same courtesy from our clients, as to not take away from our ability to give all of our clients a full, wonderful experience.

Salon Cancellations
If you need to cancel your appointment, we ask that you give us at least 24 hours notice. We understand that emergencies do happen, however, if you cancel your appointment the day of, you will be charged for 75% of your booked service.

Spa Cancellations
If you need to cancel your appointment, we ask that you give us at least 24 hours notice. Failure to do so will result in an automatic cancellation fee which includes a charge of 30% of the service booked. Clients who cancel the same day of their appointment will receive a cancellation fee including 50% charge of the service booked. These charges are non-refundable and will not be credited to the client’s account as a form of future payment. The client will be expected to pay 100% of the service to the service provider upon arrival to a rescheduled appointment.

Repeat Cancellations
Clients who cancel repeatedly (2 consecutive hair services) (more than 3 consecutive spa appointments or 5 total cancellations) will result in termination from booking services. Scheduling should be taken with the utmost importance; habitual canceling is unacceptable and will not be tolerated. Our time is valuable for we allot our book and calendar to cater to everyone equally. Last minute cancellations and failure to maintain appointments creates difficulty for booking clients who allot and manage their time appropriately.

No call, No show, No appointment
If for some reason you do not show up for your appointment, nor do you let us know you’re not coming, you will be charged for the full amount of your booked service. You will also not be able to book another appointment without a deposit for half the amount of the service. Please understand that we value your time, and we ask the same respect in return.

Adjustments
We want you to look and feel your best! That means we guarantee the work that comes out of our salon. We strive to educate our guests on what is attainable with their color, and the best way to care for your hair at home. If you feel that you may need a slight adjustment to your hair, we ask that you contact your stylist within a week of your appointment. Each client will be considered at the discretion of the stylist as to what may be done for the adjustment, however we do not offer refunds.

We also ask that you understand the difference between an adjustment and a free service. For example, just because your significant other/friend/co-worker doesn’t like what you did with your hair, this does not justify an entire re-do of a service. Again, this is all at the discretion of the stylist based upon what she and the client discuss during conversation.

We appreciate your understanding and look forward to having you each as a part of our Hair-N-Motion family!

PRIVACY
Thank you for visiting us at www.myhairnmotion.com (the “Site”). The Site is provided by Hair-N-Motion. Hair-N-Motion strongly believes that the protection of privacy is a critical issue when collecting and storing personal information via the internet. We have created this Privacy Policy (this “Privacy Policy”) to inform all visitors to the Site of the measures we employ to keep the information you may choose to share with us private and confidential. We are committed to protecting and safeguarding consumer privacy on the internet, especially for children. Please carefully review this Privacy Policy before using the Site.

INFORMATION COLLECTED
When you visit this Site, you may provide us with two types of information: (1) personal information you knowingly choose to disclose that is collected on an individual basis, and (2) website use information collected by us on an aggregate basis. Personal information is information that is personally identifiable to you such as your name, email address, mailing address, phone number and date of birth. We only gather personal information when it is voluntarily submitted by you. You are not required to disclose any personal information to visit this Site, however you may be required to disclose certain personal information before accessing or using certain features or areas of the Site. We do not collect any personal information about you through this Site without your knowledge.
When you visit this Site we may automatically collect website use information about your visit. Website use information includes information such as the date and time of your visit, the pages you visited, the address of the website you came from when you came to visit this Site, etc. If you do not want us to collect website use information then please do not visit or use this Site. You may contact us at any time in order to update the personal information we have collected about you by sending an email to hairnmotion18@gmail.com. Please include your member name and the information about you that you wish to update in the email so that we can better assist you with your request.

USAGE AND COLLECTION OF INFORMATION
We recognize and appreciate the importance of responsible use of personal information collected on this Site. Hair-N-Motion may share personal information collected about you with companies affiliated or related to Ron’s such as our, subsidiaries and parent companies. Occasionally, with your permission, we will send marketing information to you, such as discount coupons, information about new product offerings, etc. If you do not elect to receive such materials, we will not send them to you. Additionally, third party companies may be engaged by Hair-N-Motion to perform a variety of functions, such as, fulfilling orders, assisting with promotions, providing technical services for our this Site, etc. These companies may have access to personal information if necessary to perform such functions. However, these companies may only use such personal information for the purpose of performing these functions and may not use it for any other purpose. Other than as set forth in this Privacy Policy, we do not sell, transfer, share or disclose personal information to third parties.

COOKIES
“Cookies” are pieces of information that a website transfers to an individual’s hard drive for record-keeping purposes. Cookies allow websites to remember important information about visitors that make a visitor’s use of a website more convenient. Like most web sites, this Site uses cookies for a variety of purposes in order to improve your online experience. For example, we may use cookies to determine the number of unique visitors to our Site over a given period and to remember user screen names so that the need for multiple log-ins is eliminated. We do not store any personal information in cookies nor do we link or combine information collected through cookies to any personal information that users submit when participating in activities on this Site.
Cookies cannot be executed as code or deliver viruses.
Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. If you disable all cookies, you may not be able to take advantage of all of the features and activities available on this Site.

LINKS TO OTHER WEBSITES
We may offer links to sites that are not operated by Hair-N-Motion. If you visit one of these linked sites, you should review their privacy policy and all other policies. We are not responsible for the policies and practices of other websites, and any information you submit to those websites is subject to their privacy policies.

NOTICES AND RESTRICTIONS
We may be forced to disclose certain personal information you submit to us to the government or other law enforcement agencies. We reserve the right to, and by using this Site you authorize us to, use or disclose any personal information or other information we have collected about you as needed or necessary in order to satisfy any law, regulation or legal request, to protect the integrity of this Site, to fulfill your requests, or to cooperate in any law enforcement investigation.

MISCELLANEOUS
By accessing or using this Site you agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy please do not access or use this Site. We reserve the right to change the terms of this Privacy Policy from time to time in our sole discretion. You should periodically check this Site for any changes that may have been made to this Privacy Policy. Whether or not you actually review changes as they are made, your use of this Site signifies your acceptance of any such changes.